Frequently Asked Questions for Event Rental:
What items are available for rental?
We rent everything from tables and chairs to tents and inflatables. Integrity Party Rental specializes in big events such as weddings, graduations, birthday parties, company picnics, etc. You can stop into our showroom to get a first hand look into our inventory.We offer Aisle Runners, Altars & Arch Arrangements, Barware, Chair Covers, Chairs, China, Dance Floor, Decor, Flatware, Glassware, Lights, Linens, Lounge Furniture, Tables, Tent Accessories, Tents to name a few items. Download a complete list here.
Do you offer delivery, setup, and breakdown services?
Yes, we do it all. Breakdown, Delivery, Setup
How long has Integrity Party Rental been in business?
22 years and going strong!
How do I place a reservation?
You can reserve items by calling in over the phone 918 369-9494 or stopping in to our showroom. We require a 50% deposit to hold your items for you. Your final balance as well as final numbers are due no later than 2 weeks prior to your event. We accept all major forms of payment, including VISA, MasterCard, Discover, check and cash.
Do you deliver?
We sure do! Delivery/pickup roundtrip fees are based on your location. We do go long distances, and these areas may require a minimum order amount.
Can I just pick my items up? If so, how much does that cost?
You are more than welcome to pick up your items. No charge!
Do I need an appointment to pick out linens for my wedding?
No appointment needed! Just stop into our showroom during normal business hours and any of the event consultants will be happy to assist you.
What is your rental period?
We rent most of our items by the event and not by the day. You can typically pick up your items or have them delivered 1 or 2 days before your actual event date.
What other costs are there other than my rental amount?
Sales tax and an optional damage waiver are included in addition to your rental fees. If you choose to have your items delivered, and there is a delivery fee, that amount is included as well.
What is damage waiver?
Damage waiver is 10% of your rental fees. This is an optional fee that covers you if any of our items are returned broken, damaged, stained, or in the condition that would prevent us from re-renting them. This waiver DOES NOT cover missing items and will not be refunded to you if you return your items unscathed.
Where are you located and what are your hours?
We are located at 8315 E 111th Street South in Bixby, OKlahoma. We are just off of Memorial behind the Starbucks at 111th & Memorial. We are in the office 9:00 am to 5:00 pm Monday through Friday and additional hours by appointment. Call 918-369-9494 to schedule an appointment at your convenience.
What if I come across an emergency during my event and Prime Time is closed?
There will be an emergency number handy on your contract. If at any time you feel as though you are experiencing an emergency do not hesitate to call us!
Is set up/tear down included in my order?
Set up and tear down is not included in your order but can be added for an additional fee. We charge $4.00/table, $1.00/chair, and $2.00/ linen for set and tear.
When do you deliver/pickup rental items?
We deliver and pickup between our normal business hours which are from 9:00am – 5:00 pm Monday through Friday and on Saturdays between 9am and noon.
What if I need a delivery or pickup outside of your normal hours?
We can accommodate your needs for an additional overtime labor charge. This fee is typically about 15% of your entire order with a minimum fee of $60.00.
How will I receive my rental items?
Tables and chairs will come stacked. China, flatware and glassware will come sanitized and table ready in crates and/or racks. Linens will come on hangers and freshly pressed.
How should I return my items to you?
Tables and chairs should be stacked and ready to load by our trucks. China, flatware, and glassware should be rinsed and scraped free from food and drink. Linens should be returned in the linen bags that we provide for you. You do not need to launder the linens and do not need to fully wash the china, flatware and glasses. When returning items to our warehouse, be sure to stop up in the front showroom first!!
What is your cancellation policy?
If you cancel your entire order more than 30 days prior to your event, you will receive a full refund of your deposit. If you cancel between two and four weeks prior to your event, you will receive half of your deposit. If you cancel within two weeks of your event, you forfeit any money paid.
22 years and going strong!
How do I place a reservation?
You can reserve items by calling in over the phone 918 369-9494 or stopping in to our showroom. We require a 50% deposit to hold your items for you. Your final balance as well as final numbers are due no later than 2 weeks prior to your event. We accept all major forms of payment, including VISA, MasterCard, Discover, check and cash.
Do you deliver?
We sure do! Delivery/pickup roundtrip fees are based on your location. We do go long distances, and these areas may require a minimum order amount.
Can I just pick my items up? If so, how much does that cost?
You are more than welcome to pick up your items. No charge!
Do I need an appointment to pick out linens for my wedding?
No appointment needed! Just stop into our showroom during normal business hours and any of the event consultants will be happy to assist you.
What is your rental period?
We rent most of our items by the event and not by the day. You can typically pick up your items or have them delivered 1 or 2 days before your actual event date.
What other costs are there other than my rental amount?
Sales tax and an optional damage waiver are included in addition to your rental fees. If you choose to have your items delivered, and there is a delivery fee, that amount is included as well.
What is damage waiver?
Damage waiver is 10% of your rental fees. This is an optional fee that covers you if any of our items are returned broken, damaged, stained, or in the condition that would prevent us from re-renting them. This waiver DOES NOT cover missing items and will not be refunded to you if you return your items unscathed.
Where are you located and what are your hours?
We are located at 8315 E 111th Street South in Bixby, OKlahoma. We are just off of Memorial behind the Starbucks at 111th & Memorial. We are in the office 9:00 am to 5:00 pm Monday through Friday and additional hours by appointment. Call 918-369-9494 to schedule an appointment at your convenience.
What if I come across an emergency during my event and Prime Time is closed?
There will be an emergency number handy on your contract. If at any time you feel as though you are experiencing an emergency do not hesitate to call us!
Is set up/tear down included in my order?
Set up and tear down is not included in your order but can be added for an additional fee. We charge $4.00/table, $1.00/chair, and $2.00/ linen for set and tear.
When do you deliver/pickup rental items?
We deliver and pickup between our normal business hours which are from 9:00am – 5:00 pm Monday through Friday and on Saturdays between 9am and noon.
What if I need a delivery or pickup outside of your normal hours?
We can accommodate your needs for an additional overtime labor charge. This fee is typically about 15% of your entire order with a minimum fee of $60.00.
How will I receive my rental items?
Tables and chairs will come stacked. China, flatware and glassware will come sanitized and table ready in crates and/or racks. Linens will come on hangers and freshly pressed.
How should I return my items to you?
Tables and chairs should be stacked and ready to load by our trucks. China, flatware, and glassware should be rinsed and scraped free from food and drink. Linens should be returned in the linen bags that we provide for you. You do not need to launder the linens and do not need to fully wash the china, flatware and glasses. When returning items to our warehouse, be sure to stop up in the front showroom first!!
What is your cancellation policy?
If you cancel your entire order more than 30 days prior to your event, you will receive a full refund of your deposit. If you cancel between two and four weeks prior to your event, you will receive half of your deposit. If you cancel within two weeks of your event, you forfeit any money paid.